As you know, Aircomplane.com™ is mainly focused on giving airline passengers a voice. Yes, we know we are consumers. Yes, we have “options.” Yes, we are aware of caveat emptor. (It just shouldn’t be the slogan for an industry…) Many of us, however, wish that the same airlines that spend millions of dollars trying to REACH us to sell us their services wouldn’t spend so much effort trying to AVOID us when we have a legitimate concern. By far the greatest number of complaints and concerns to Aircomplane.com™ revolve around unreturned phone calls, e-mails, letters, and various elaborate and diabolical versions of voice mail hell. ‘Dem sure are purdy full page advertisements in all da noosepapers, doh. We’re not stupid. We just really weren’t that organized — until now.
Read the fine print. Know what your tickets and frequent-flyer memberships offer and what they don’t. Protect yourselves. Many, many, many of you share the same problems and concerns.
And on the subject of voice, Daniel Beckmann is a reporter with ABCNews.com. He has asked your Spite Attendant Crew here at Aircomplane.com™ to notify you that they are looking for people to send in their video comments for a show they do each week called “Be Seen, Be Heard.” [According to Mr. Beckmann, they occasionally use these comments on other shows within their network, too.].
This week, they are looking for comments on airline mergers and service, and they want you to consider responding. Please go tohttp://abcnews.go.com/US/BeSeenBeHeard/story?id=2573119 and if you have something to contribute, submit the form. It asks:
“How do you think you and your family will be affected by big airliner mergers? Do you have any suggestions for fixing a broken airline industry? Do you have comments or questions about the situation or what could improve your flying experience?”
If you submit a video or are featured on the program, let us know here at Aircomplane.com™ and if ABC.com permits it, we’ll post the video clips.
This is a tremendous opportunity to get your/our opinions on the record and broadcast widely. Don’t be afraid of talking to a camera or being on the air. Just pretend you’re talking to one of the geniuses running an airline. Thanks.
